We're back! Latest Update Update from Tony about the COVID-19 Pandemic - Batchelors Motor Group
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  • We're back! Latest Update Update from Tony about the COVID-19 Pandemic
  • 02 May 2020
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    We're back! Latest Update Update from Tony about the COVID-19 Pandemic

    I’d like to take this opportunity to thank each and every one of you for bearing with us through this difficult period. Our number one priority is, and always will be the safety of our customers and staff. Our new contactless processes observe and exceed government social distancing guidance.

Re: COVID -19 Statement Update from Tony Denton – Opening 1st May 2020


Dear Batchelors Friend,

I’d like to take this opportunity to thank each and every one of you for bearing with us through this difficult period. Our number one priority is, and always will be the safety of our customers and staff. Our new contactless processes observe and exceed government social distancing guidance. Please take some time to watch the short videos that explain this in more detail. Don’t hesitate to ring us if you are unsure about anything.

 
Aftersales – Service & Parts

 Our Aftersales departments are open (Service and Parts) at both Ripon and York.

 Here is video describing our Contactless Aftersales. - Click Here

 
We will contact customers and arrange bookings in the following order.

  1. Broken down and recovered vehicles
  2. Bookings we had to cancel (including MoT*)
  3. Web, email and phone calls enquiries whilst we have been closed
  4. New bookings

Although your MOT expiry date has been automatically extended, we recommend that you try and arrange to have this carried out. This ensure that you are not unknowingly driving an unroadworthy and unsafe vehicle, risking lives and heavy fines.* We also envisage quite a busy period in four months time when all of the extended MoT’s and those that are falling due expire. I would urge to try and stick to the original expiry date.

Cars Sales and Showrooms

Observing parliamentary instructions our Car Showrooms remain closed until we are told by the UK Government that it is safe to open. All of our new and used cars are available to Buy Online.

Here is video describing our Contactless Online Sales - Click Here

This process has been designed with key workers in mind and those that desperately need a new car. On a personal note, whether you choose contactless collection or delivery, some travel by someone would be unavoidable. Only buy a new car if you really need to. That’s coming from me who has a vested interest in you spending money. There are bigger and more important things in life.

 
Key Worker Weekend Support

If you are a key worker and require urgent weekend assistance please email keyworker@batchelorsmotorgroup.co.uk and explain your problem. We will be in touch with you to try and resolve.  Our aim to keep transport available to those that require it the most.

Thank you very much for taking the time to read this. Stay safe and we look forward to welcoming you to our showrooms again soon.

  

Outlet Opening Times

Service & Parts            Monday to Friday - 8:30am – 5:30pm : Pre Booked Only

Sales - Online Only      Sales specialist available Monday to Friday 8:30am – 5:30pm, Limited support usually available until 9pm 7 days  

 Accounts                     Closed until mid May

                       

Stay Safe

 

Kind regards,

 

Tony Denton

Managing Director & Owner

Batchelors Motor Group

  • Disclosure:
    We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. Telephone calls are recorded for training and quality purposes. Whilst every effort has been made to maintain the accuracy of information on our website, some errors may still remain. Please check with your sales executive prior to confirming a sale any specifics of the vehicle.

    Reg Office:
    Batchelors Motor Group Limited, Camp Hill Close, Dallamires Lane, Ripon, North Yorkshire, HG4 1TT Reg. Company Number: 2200090 bdc@batchelorsmotorgroup.co.uk VAT Reg. No. 334 2063 36