Important COVID-19 Coronavirus Questions and Answers - How Do You Contact Us - Batchelors 2
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Updated

23/06/2020 at 13:35

  • My MOT is due, what should I do? First thing is do is try not worry, here is the detail.     


There is updated and different guidance depending on when your MOT is due to expire.
First check when your MoT is due to expire here
If your MoT is due before the 30th March follow this link

If your MoT is due from the 30th March follow this link

In some circumstances: Cars, motorcycles and vans will all be subject to a temporary six-month MoT exemption in an effort to maintain essential travel during the COVID-19 Coronavirus outbreak.

The exemption will come into play from March 30th  but the DfT said that motorists still have a duty to keep their vehicles “in a roadworthy condition”.

Drivers can still be prosecuted if driving unsafe vehicles, so remember to examine the items you can realistically easily check. For example Tyres, Lights, Horn, Wipers.

If you believe your car might not be roadworthy. Please do not drive it on a public road.
If you are a NHS Keyworker and need help please get in touch.


My car is on Motability and my lease is coming to an end, What do I do?

It's all taken care of. This is from the Motability website. 

If you are coming to the end of your lease, Motability will automatically extend this for six months. There will be no need to contact us or them and you will continue to be insured.

If you plan to leave the Scheme at the end of your lease, contact Motability so they can discuss arrangements.

At this time we are unable to process any further orders or new applications to the Scheme.

All Motability deliveries at Batchelors will commence again from 1st July 2020

What about repairs and servicing?

Non-essential service, maintenance and repairs are likely to be cancelled as we are closed, but the RAC will continue to offer an emergency breakdown service. Royal and SunAlliance Motability (RASM) will be able to handle claims, but please be prepared for longer calling times than usual.
Click this link to visit the Motability website

I'm worried that I will not be able to pay my car finance ?

Don't ignore your situation. All of our lenders will try to assist by allowing a payment holiday. 

You can contact Mitsubishi and Suzuki finance provided by Lloyds Bank by telephoning.
Suzuki Finance Customer Services telephone number – 0344 824 0876
Mitsubishi Finance Customer Services telephone number – 0800 151 2454

Black Horse Website - Money Worries

If we arranged your car finance through one of our other lenders please look at the paperwork provided for their contact details. If you need more help click here and follow the email dealer link and we will telephone you to assist you further.

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If you are visiting one of our showrooms, we are taking some important precautions to keep you and our teams safe. Please don't think we are being rude. We have made some short videos below, explaining a visit to us. 
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  • Disclosure:
    Batchelors of Ripon Limited and Batchelors of York Limited are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts as an intermediary and acting as a credit broker not a lender.

    We can introduce you to a limited number of finance providers and may receive a payment(s) or other benefits from finance providers for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

    Telephone calls are recorded for training and quality purposes. Whilst every effort has been made to maintain the accuracy of information on our website, some errors may still remain. Please check with your sales executive prior to confirming a sale any specifics of the vehicle.

    Reg Office:
    Batchelors Motor Group Limited, Camp Hill Close, Dallamires Lane, Ripon, North Yorkshire, HG4 1TT Reg. Company Number: 2200090 bdc@batchelorsmotorgroup.co.uk VAT Reg. No. 334 2063 36