COVID-19 Safe Processes | Ripon & York, North Yorkshire | Batchelors Motor Group
coronavirus

Batchelors Motor Group COVID-19 Information Hub

To protect you, our customers and staff please only visit us if you do not have symptoms of COVID-19.

UPDATE 04/11/2020 19:13

COVID – 19 Announcement by Tony Denton

The Government announced on Saturday 31st October that a second lockdown is to commence on the 5th November. Whilst we will be fully complying with the trading restrictions, we will be open on the 5th of November and onwards, although not quite as normal. Nevertheless our aim is to keep you on the road.

Aftersales (Service & Parts)

There are no alterations to our service and parts operations and they will continue as normal. You will be able to book a service, repair or MOT as usual. Loan cars, collection and delivery remain available. The only thing we can’t do is drop you back off at home. If there is anything we can do to help you specifically, please let us know.

Sales

Our showrooms and used car displays will be closed to the public from the 5th November. However, our teams will be in store ready to answer the phone, send videos , Livechat and deal with all of your questions. If you purchase a car online or via the telephone. We can make arrangements to deliver to your door. Or you can collect (off premises) in a totally contactless manner.

We have had strict social distancing and COVID Secure procedures in place for several months now. Including one way systems, hands sanitisation stations and perspex screens helping to keep you and our teams safe.

On our website you’ll find a number of videos that explain our policy and procedures but if there is anything that makes you particularly worried or nervous please contact us and we’ll aim to put your mind at ease.

We are open for business and to assist. Thank you for your continued support and understanding.

Stay Safe.

Kind regards

Tony Denton

Managing Director & Owner

Batchelors Motor Group


Social Distancing at Batchelors

Social Distancing

We have social distancing measures and one way systems in place in our showrooms. We have also implemented directional signage and banners in place to remind everyone to follow our procedures to keep everyone safe.

Digital Appointments

Contact us anytime. Whilst our showrooms are closed, we appriciate getting hold us may not be as easy as normal. Rest assured, our teams are only at the end of the phone. Alternatively, Contact us via Livechat, telephone, whatsapp or even Skype.

Santitisation Station

PPE and Hand Sanitisation Stations

We have installed automatic hand sanitisation stations in all entrances to our showrooms. All staff have been provided with PPE and all desks also have protective screens installed too. We are asking all customers to bring a face covering when visiting our showrooms. Don't worry though, if you forget yours we do have plenty available to keep you going.

docusign

Electronic Paperwork and Contactless Handover

To speed up our processes and also ensuring that we remain COVID secure all car sale related documentation will be signed electronically. This is is also safer for data transfer too. On top of this all of our handovers are contactless ensuring you can get out on the road as quickly as possible.

Visiting Sales
Visiting Sales
Visiting Aftersales



Find out more about the procedures we have in place to make your visit as comfortable as possible.


How can Batchelors help?​

Batchelors 7 Day Test/Own

Have you ever worried about buying a car, getting it home and not liking it as much as you hoped? Well, there is no need to worry anymore! At Batchelors, we understand buying a used car is daunting... never mind buying it online, having never driven the car before. That is why we invented the Batchelors Test/Own. The ultimate test drive. It allows you to try owning the car, fitting the car into your lifestyle. If you don't like it we will give you your money back. Can you say fairer than that?

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Batchelors Home Delivery Service

When you purchase your vehicle, just ask your Sales Executive about having it delivered to your home. They’ll be able to give you an idea of availability, and how quickly we can complete the delivery.

There is a small charge for dellivery, but your Sales Executive will keep you informed every step of the way and you will have the costs presented to you prior to making a decision

We’ve invested in a new state of the art single car transporter too, so we won’t even add any miles to the vehicle you’ve purchased, and we’ll make sure it’s fully sanitised and cleaned before it starts the journey to your home.


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Facebook Messenger

Contact us, anytime. Find out how.

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