Privacy Policy


Terms & Conditions

 

Batchelors Motor Group group has made every effort to ensure the accuracy of the information contained in this site. Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.

Summary

As part of your dealings with any member of the group of companies of which Batchelors Motor Group we will collect and otherwise process personal information about you in order to supply vehicles, goods and services to you and to administer our relationship with you. This may involve sharing your personal information with third parties. This Privacy Policy describes in detail how we will use your personal information and how you can exercise your rights with respect to your personal information.

If we decide to change this Privacy Policy, we will post the updated Privacy Policy on our websites so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. The updated Privacy Policy will take effect as soon as it is posted on our Websites.

Introduction

In this Privacy Policy, references to we, us or our (or words of similar import) means the Batchelors  entity that processes your personal information (as defined below) and interacts with you (for example, the entity from whom you purchase a vehicle or other services).

The documents you receive from any Batchelors entity will identify the relevant Batchelors entity that you are dealing with in any particular instance.

These include:

  • Batchelors of Ripon Limited
  • Batchelors Motor Group Limited
  • Signature Motors Limited
  • Signature Contract Hire and Leasing Limited



and for the purposes of this Privacy Policy Batchelors Motor Group and the Batchelors entities in the same group as Batchelors Motor Group (including those listed above) shall constitute the Batchelors Motor Group.

In this Privacy Policy, references to you mean the person whose personal information (as defined below) we collect, use and process. This includes anyone who visits our Websites, contacts us in connection with the purchase of a Vehicle and/or any goods or services we provide or otherwise interacts with us (for example, via a dealership).

In this Privacy Policy, references to a Website means any website owned and operated by or on behalf of any Batchelors entity including websites of our dealerships

We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 up to and including 24 May 2018 and the EU General Data Protection Regulation 2016/679 thereafter (GDPR) (together the Data Protection Legislation). and other applicable laws and regulations that relate to data protection and privacy.

Who is responsible for your personal information?

For the purposes of the Data Protection Legislation the relevant Batchelors entity is the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy.

We may share your personal information with other organisations that may receive and process your personal information as a data controller in their own right. Please see below for further information.

What information do we collect?

We may collect and process information about you, including your name, date of birth, address, contact details (including email address and mobile phone number), vehicle details, purchase history and data collected as part of any finance application or payment (including previous addresses, employment details and bank account details). This information is referred to in this Privacy Policy as personal information.

In particular, we may collect and process the following personal information about you:

  • Information that you provide by filling in forms, including those on our Websites.
  • A copy of your driving licence when you test drive a vehicle or are provided with a courtesy car.
  • When you enquire about or purchase a vehicle or services we collect personal information to respond to your enquiry and to process and complete your purchase.
  • Details about the transactions you carry out with us including vehicle support services and vehicle purchases and purchases of other goods.
  • CCTV footage in which you feature when you visit our premises.
  • Information contained in and records of communications between us, including e-mails, letters and text messages. We also record calls between us for training, monitoring and quality control purposes.
  • Details of your visits to our Websites, including, but not limited to, traffic data, location data (including the country and telephone area code where your computer is located), IP address and the resources that you access (including the pages of our Website that you view).
  • We will collect information concerning your marketing preferences.
  • We also collect information to enable third parties to carry out credit reference checks on you (if you are purchasing a vehicle on finance) and we will receive and process information about the outcome of those checks in order to complete your purchase.
  • We will collect information relevant to the insurance products that we sell that are provided by third parties.



If you provide us with personal information about another person, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy.

We may also collect non-identifying information about your preferences in connection with our Websites, for the purposes of enhancing and personalising your experience on the Websites. We may provide our manufacturer partners and our advertisers with aggregate information about Website users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

How do we use your personal information?

We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:

  • To respond to queries from you regarding the possible purchase of goods or services;
  • To carry out our obligations arising from any contracts entered into between you and us including purchase of vehicles and provision of services, and to respond to queries from you regarding those contracts;
  • To manage and administer the relationships between you and us (or one or more of the members of the Batchelors Group);
  • To notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us; and
  • To obtain feedback from you regarding us; and
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken.



In accordance with your preferences, we may also use your personal information to provide you with information about vehicles, services, promotions and offers that may be of interest to you. The section below entitled "What choices do I have?" explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we will use your personal information to provide you with important services communications, including communications in relation to any purchases you make or vehicle support services as we have a legitimate interest and or contractual obligation to you to do this.

Your personal information may also be used by us, our employees, contractors or agents, and disclosed to third parties, in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us (or one or more Batchelors entity), or to protect our rights, property or safety or those of our customers, employees or other third parties.

With whom do we share your personal information?

In connection with the above uses of your personal information, we may share your personal information with third parties as described below. We will share your personal information with other Batchelors entities in the Batchelors group) for the purposes set out above and below.

We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:

  • We may pass your personal information to third party organisations that provide services to us (including assisting us with carrying out marketing activities).
  • We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. We may also disclose personal information to the police and other law enforcement agencies in connection with the prevention and detection of crime.
  • We may pass your personal information to a third party finance company for the purposes of them providing you with finance. Those organisations may carry out credit checks and may disclose your data to credit reference agencies for that purpose.
  • We will pass your personal information to third party providers of insurance products that we offer, if you take up the option of purchasing one of those products.
  • If you purchase a used vehicle from us, we may pass your contact and purchase information to General Insurance Distribution Limited to enable them to offer you an asset protection policy on your vehicle.
  • If you take out a Motor Assured Warranty, we will pass your information to the AA to enable them to provide the breakdown insurance included with that warranty.
  • In the event that we sell or buy any business or assets (including car dealerships), we may disclose personal information held by us about our customers to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party (or subject to a reorganisation within our corporate group), personal information held by us about our customers will be one of the transferred assets.
  • We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us (or one or more members of the Batchelors Group)); or to protect our rights, property or safety or those of our customers, employees or other third parties;
  • We may pass your personal information to the relevant franchise manufacturer partner relating to your vehicle. They may contact you directly regarding your vehicle and to obtain feedback and/or to provide offers.



We may share non-personal aggregate statistics (group) data about visitors to our Websites, sales and traffic patterns with members of the Batchelors Group and other parties.

Protecting your personal information

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

The transmission of information via the internet is not completely secure; this risk is not specific to our Websites and is common across the internet. We cannot guarantee the security of your data (including your personal information) transmitted to our Website; any transmission is at your own risk.

What choices do I have?

If you think the personal information we hold about you is inaccurate or incorrect, you can request that we correct this information (including your marketing preferences) by writing to us using the details below.

You can choose to stop receiving marketing emails or SMS messages from us by following the unsubscribe link and instructions on the respective marketing emails or SMS messages we send you.

You can also choose to change your marketing preferences by writing to us using the details below.

Access to your personal information

The Data Protection Legislation gives you the right to access your personal information. To request access to your personal information, please contact us using the details below.

Right to be forgotten

You have the right to request that Batchelors Group delete your personal data in certain circumstances if you would like more information about this please contact us using the details below.

Third Party sites

Our Websites contain links to other websites. This privacy policy applies only to our Websites‚ so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our Websites.

We do not pass on any personal information about our visitors to any other site (unless we have obtained your consent to do so). In addition, if you linked to a Website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site and contact the owner or operator if you have any concerns or questions.

Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our Website.

The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How to contact us

If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us by writing to us at: Batchelors Motor Group, Dallamires Lane Ripon HG41TT or emailing on bdec@batchelorsripon.co.uk.


 

This web site uses cookies in a number of ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features

Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.

Complementary Site Features

The site may also use Cookies for certain complementary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site.

If you don’t want this site to place Cookies on your device you can disable these using your Internet Browser settings.


Copyright

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Batchelors Motor Group group, or otherwise used by Batchelors Motor Group group as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Batchelors Motor Group group or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Batchelors Motor Group group reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Batchelors Motor Group group reserves the right to monitor submissions to the site and to edit or reject any submissions.


Privacy

DATA PROTECTION – YOUR PERSONAL INFORMATION

We are committed to handling your personal information responsibly and protecting your privacy.

For the purposes of Data Protection Act 1998.

You have the right as an individual to find out what information we hold about you and make corrections if necessary you also have the right to ask us to not use the information. We will make all practical efforts to respect your wishes.

 

What information will we collect from you?

In order to access certain functions on our website you may be required to input some items of personal information. These items of personal information may include; name, address, telephone number, email address, car registration number and other contact information. We may collect and process any personal information that you voluntarily provide to us in this way, but we will only do so in accordance with this Privacy Policy.

In addition, whenever you visit our website (or any mobile version of our website), our web server automatically records analytical data about your usage. This data is anonymous and does not identify you as an individual. For more information about this please refer to our Cookies Policy.

 

 

What will we do with your personal information?

We may use your personal information you provide us to contact you for marketing or promotional purpose throughout the Batchelors Motor Group group, we may contact you through telephone, email, mail, sms or mms.

We may share your personal information with other entities where these companies provide a service to us or our group. They will only use it for the purposes and contact methods set out above. We will not disclose your information to any other 3rd parties nor will we sell your personal information.

Where will we store your personal information?

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the personal information transmitted to our website and any transmission is at your own risk.       

Personal data shall not be transferred to a country or territory outside of the European Economic Area unless that country or territory ensures adequate levels or protection for the right and freedom of individuals in relation to the processing of their personal data.     

Opt Out    

If you no longer wish us to contact you as described in this policy then you may opt out at any time by contacting us on the address below.

 


Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Batchelors Motor Group group be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

 

Trademarks

All names, images, logos identifying Batchelors Motor Group group are proprietary marks of Batchelors Motor Group group. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Batchelors Motor Group group does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.


External links

Batchelors Motor Group group does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Batchelors Motor Group group and you visit entirely at your own risk.


Software disclaimer

The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Batchelors Motor Group group cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

 

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Batchelors Motor Group group reserves the right to change any of its terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.

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Disclosure:
We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. Telephone calls are recorded for training and quality purposes.

Reg Office
Batchelors Motor Group Limited,
Camp Hill Close, Dallamires Lane,
Ripon, North Yorkshire, HG4 1TT
Reg. Company Number: 2200090
bdc@batchelorsmotorgroup.co.uk
VAT Reg. No. 481 9663 07

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