Group Aftersales Manager
Based in York
Paul is the behind-the-scenes engine that keeps everything running smoothly across our aftersales teams. With a career that’s seen him drive more cars than most of us have had hot dinners, Paul still fondly remembers the sheer fun of the Mitsubishi 3000 GT—proof that some drives just stick with you.
A self-confessed fan of all things DIY, Paul’s just as handy with a hammer as he is with a customer satisfaction report. And while he’s traded a pilot’s cockpit for the driver's seat in the auto world, aviation still holds a special place in his heart—he even began the journey to becoming a commercial pilot with Britannia Airways once upon a time.
His ultimate comfort food? Chinese, every time. His dream destination? Vietnam—clearly a man with an adventurous palate and passport goals to match.
Thoughtful, experienced, and with a calm confidence that keeps teams ticking, Paul brings leadership, loyalty, and a touch of wanderlust to the Batchelors family.