Job Title: Car Sales Executive
Location: Batchelors York Suzuki

About Batchelors York Suzuki:
Batchelors York Suzuki is a family-owned dealership that prides itself on providing an exceptional, customer-focused car-buying experience. As part of Batchelors Group, we are a TLC not PLC business, meaning we genuinely care about our customers and our employees. We believe in creating a supportive and friendly working environment where people feel valued and part of the Batchelors family. This approach ensures that both our customers and our team members have a fantastic experience, making Batchelors York Suzuki a standout place to work.

About Suzuki:
Suzuki is renowned for producing reliable, innovative, and affordable vehicles that offer exceptional value for money. The brand’s commitment to high-quality engineering, fuel efficiency, and cutting-edge technology has earned Suzuki a trusted reputation worldwide. At Batchelors York Suzuki, we pride ourselves on representing a brand that shares our core values of honesty, integrity, and outstanding customer service. Suzuki’s dedication to creating lasting relationships with its customers is reflected in their commitment to delivering high levels of service, reliability, and transparency. As a Suzuki dealership, we’re not just selling cars – we’re helping people make an informed, confident decision for their future, knowing they’re getting a vehicle they can trust.

Key Responsibilities:
As a Car Sales Executive at Batchelors York Suzuki, you will:

• Sales & Customer Engagement: Build strong relationships with customers by qualifying their requirements, presenting vehicle options, and guiding them through the car buying journey.
• Product Knowledge: Maintain an in-depth knowledge of Suzuki products, including specifications, features, and benefits, to confidently recommend the best options to customers.
• Sales Targets: Work towards achieving individual and team sales targets while ensuring high levels of customer satisfaction.
• Customer Care: Provide an outstanding level of customer service, both pre- and post-sale, to ensure repeat business and customer loyalty. Customer satisfaction scores are incredibly important and a key measure for Suzuki.
• Negotiation & Closing: Handle negotiations, including pricing, trade-in deals, add-on products, financing options.
• Administrative Duties: Complete all necessary paperwork, including sales contracts, finance agreements, and vehicle delivery documentation. You will complete all training required to ensure Batchelors of York is compliant.
• Team Collaboration: Work closely with other sales executives, management, and support staff to ensure the smooth running of the dealership. Our team thrives in a collaborative and supportive environment, ensuring that we balance fun with professionalism to create a positive, energetic atmosphere even in busy times.
• Product Demonstrations: Conduct vehicle demonstrations and test drives, explaining key features and driving performance to potential buyers.

Key Benefits:

• Competitive Salary & Commission: A competitive basic salary with a strong commission structure that rewards high performers.
• Career Progression: Opportunities for career development and progression within Batchelors Motor Group.
• Training & Development: Comprehensive training on Suzuki vehicles, sales techniques, and customer service excellence to ensure your continuous professional growth.
• Employee Discounts: Generous discounts on new and used vehicles, servicing, and parts.
• Work-Life Balance: A supportive work environment that values your work-life balance, with flexible working arrangements where possible.
• Pension Scheme: Access to a company pension scheme to plan for your future.
• Inclusive & Supportive Culture: Being part of a family-run business means you're more than just an employee; you're part of a team that cares about you as an individual.

Working Hours:
As a Car Sales Executive at Batchelors York Suzuki, your working hours will be as follows:

• 5* Day working week*
• Day off in the week
• Sundays off – We believe in giving our staff a well-deserved break each Sunday to enjoy time with family or pursue personal interests.

About You:

• Proven sales experience in a retail or automotive environment is beneficial, but not essential.
• A passion for cars and an eagerness to learn about Suzuki’s products.
• Excellent communication and interpersonal skills, with the ability to engage with a diverse range of customers.
• A positive, can-do attitude, with a strong focus on providing excellent customer service.
• Strong negotiation skills and the ability to close deals effectively.
• A full UK driving license is essential.

At Batchelors York Suzuki, we’re not just about selling cars – we’re about creating lasting relationships with our customers and providing a fantastic workplace for our team. If you want to be part of a business that truly cares, apply now to join the Batchelors family!