Customer Service Promise

CUSTOMER SERVICE PROMISE

GO BEYOND, WITH THE RIGHT SERVICE

Service with Value

Service with Trust

Sustainable Future

SERVICE WITH VALUE

Servicing your Nissan at any of our Dealerships or Authorised Repairers gives you exclusive access to Nissan's service benefits. Plus, you get the peace of mind that your vehicle will be treated to the highest standards, with fixed prices that are designed to be simple and fully transparent.

mobility-solutions

Mobility Solutions

We'll arrange transport for you while your car is with us. Whether you require a courtesy car, a lift home, or dropping off at your place of work, we'll do our best to keep you mobile. Charges and restrictions may apply, please ask for details.

continuous-roadside-assistance

Continuous Roadside Assistance

In the case of a breakdown or accident, every time you service your vehicle at a Nissan Dealership or Authorised Repairer, you'll benefit from RAC European Roadside Assistance cover right up until your next service is due.

0% Finance On Vehicle Repairs 

0% Finance On Vehicle Repairs

Swerve the financial worries with 0% APR, spreading the cost of repairs over 1 to 9 months interest free.

200-insurance-excess-voucher 

Free £200 Insurance Excess Return Voucher

Get £200 off your insurance excess costs if you are involved in a future vehicle accident, no matter who you’re insured with. We’ll look after your repair claim and guarantee to use only Genuine parts. Just activate your voucher online prior to any accident and it is valid for the period shown.

SERVICE WITH TRUST

You can be confident that your Nissan is in capable hands. Every Nissan service is carried out by expert technicians to provide the same quality service and same genuine parts as we used to build your vehicle.

nissan-genuine-parts-and-expert-technicians

Genuine Parts & Expert Technicians

Nissan Genuine parts have been designed specifically for your model and come with a 1-year warranty for added peace of mind.

Our expert-trained technicians have attended specialist training courses and know everything there is to know about servicing, repairing & maintaining Nissan vehicles.

free-video-health-check 

Free Video Health Check

If our trained Nissan technicians identify an issue, they'll film it and email you a personalised video, so that you can make an informed decision on any work that’s required.

service-tablet

Vehicle Software Updates

Be assured that every time you bring your Nissan in for a service, your vehicle software will be refreshed with the latest standard updates free of charge.

pay-monthly-services-plans-and-warranties

Pay Monthly Service Plans & Warranties

Nissan Service Plans offer the ability to spread the cost of servicing with fixed monthly instalments.

Anyone out of warranty can package their servicing and MOT costs, and extend their warranty, with Good-to-Go.

Add extra cover such as replacement Brake Pad & Disc cover, with Service Plan Flex.

SUSTAINABLE FUTURE


Nissan’s global environmental philosophy and principles extend beyond the present. From recycling parts to increasing the use of second life EV batteries, we are focused on reducing our environmental impact and resource consumption. The aim is to contribute to a cleaner, safer and more sustainable future.

zero-emission-electric-courtesy-cars 

Electric Courtesy Cars

Join the electric revolution by choosing a fully electric courtesy vehicle, subject to availability on the day.

hazardous-waste-disposable 

Hazardous Waste Disposable

Our dealers are committed to responsible management of hazardous waste for a more sustainable future.

dealer-waste-recycling-programs 

Dealer Waste Recycling Programs

At Nissan we are taking steps to help build a sustainable future with our dealers via non-hazardous waste and recycling programmes

nissan-green-parts

Nissan Green Parts

Nissan are contributing to building a more sustainable future by using Genuine Nissan parts, where possible remanufactured and reused.

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