Customer Contact Advisor | Ripon & York, North Yorkshire | Batchelors Motor Group
Customer Contact Advisor Reference Number - 0123445567567
Location York
Working Hours 25 hours per week working 5 hours per day Monday to Friday
Benefits
Salary £10.00 per hour
Closing Date 31/07/2021

In order to enhance the service we give to our customers, we are looking to recruit a Customer Contact Advisor to join our team at Batchelors of York.

This appointment is initially on a 3 month fixed term contract that could lead to permanent employment.

Duties and Responsibilities:

  • Contacting our service customers for to book scheduled appoointments for servicing and MOT's - no cold calling is involved
  • Contacting lapsed customers to book appointments for servicing, MOT's and work identified by our technicians on the customer's last visit

  • Key Competencies

  • Have previous telesales experience
  • Have an excellent telephone manner and the ability to make customers feel at ease on the phone
  • Be a confident communicator that will develop and maintain strong relationships with our customers in order to maximise bookings and customer retention
  • Be enthusiastic, possess a positive attitude and be self motivated to complete daily tasks
  • Be passionate about customer care

Salary:

£10.00 per hour.

Hours:

25 hours per week working Monday to Friday.

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